Contact us
Help and FAQ
- Jamungachi, Biratnagar-5
-
Raghavendra@thesmart-homes.com
-
9802711138, 9852060138
- 100967694
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Where are you based?
We are proudly based in Biratnagar, Nepal. All of our products are shipped directly from our local facility, ensuring fast and reliable service throughout the country.
How long does delivery take?
Delivery typically takes 2–5 working days within Nepal. Remote areas may require a bit more time. You’ll receive tracking details once your order is dispatched.
How do I find the care instructions?
Care instructions are listed in the product description. We also include care labels with every product to help you maintain its quality and longevity.
How do I pay?
We accept multiple payment options including:
• Cash on Delivery (COD)
• eSewa / Khalti
• Bank Transfer
• Debit/Credit Cards (Visa/MasterCard, where applicable)
We are proudly based in Biratnagar, Nepal. All of our products are shipped directly from our local facility, ensuring fast and reliable service throughout the country.
Delivery typically takes 2–5 working days within Nepal. Remote areas may require a bit more time. You’ll receive tracking details once your order is dispatched.
Care instructions are listed in the product description. We also include care labels with every product to help you maintain its quality and longevity.
We accept multiple payment options including:
• Cash on Delivery (COD)
• eSewa / Khalti
• Bank Transfer
• Debit/Credit Cards (Visa/MasterCard, where applicable)